Question 1

How much does a physical examination cost in China compared to Europe or North America?

Accepted Answer

A comprehensive executive health checkup in Guangzhou typically costs USD 300–800, compared to USD 1,500–5,000 for equivalent packages in the UK, Germany, or the United States. Niray's partner medical centers offer the same international-standard diagnostics — including MRI, tumor markers, cardiovascular screening, and specialist consultations — at 1/3 to 1/2 the Western price, with English reports and dedicated escort included.

Question 2

Is it safe for foreigners to receive medical treatment in China?

Accepted Answer

Yes. Niray's partner hospitals are nationally accredited tertiary-level institutions with internationally trained specialists. Zhongshan Ophthalmic Center is a WHO Collaborating Center and performs over 27,000 surgeries per year. All procedures follow international clinical protocols. Niray provides a certified English-speaking medical escort throughout your entire treatment, ensuring you fully understand every step and can make informed decisions.

Question 3

How long does the medical treatment take?

Accepted Answer

It depends on the service type. A comprehensive physical examination typically takes half a day. Laser myopia correction (SMILE/LASIK) requires 1-2 days including pre-operative assessment. Cataract surgery is usually a day-surgery procedure. We will provide a detailed schedule tailored to your specific treatment plan.

Question 4

Can I get English medical records?

Accepted Answer

Yes. Niray coordinates with all partner hospitals to provide professional English translation of all medical records, examination reports, and discharge summaries. These are provided free of charge as part of our service.

Question 5

Is there a translation service during medical treatment?

Accepted Answer

Yes. Niray provides certified English-speaking medical guides who accompany you throughout the entire medical process  -  from consultation and examinations to surgery briefings and discharge instructions. You will never be left to navigate alone.

Question 6

How do I make an appointment?

Accepted Answer

Contact Niray Health through our hotline, email, or WeChat. Our medical consultants will assess your needs, recommend the appropriate hospital and specialist, and handle all booking on your behalf. All appointments are made exclusively through Niray  -  no direct hospital contact is needed.

Question 7

Why choose Niray for medical treatment in China?

Accepted Answer

Niray combines deep hospital networks (built over 20 years in the medical industry), GBA location advantages, full English-language support, and transparent pricing. Our partner hospitals include a premier comprehensive tertiary hospital (physical examination), Zhongshan Ophthalmic Center (WHO Collaborating Center), Guangdong Provincial Hospital of Chinese Medicine, and The First Affiliated Hospital of Guangzhou Medical University. Our service costs just 1/3 to 1/2 of equivalent care in Europe or North America.

Question 8

Do you provide full-process translation and escort services?

Accepted Answer

Yes. Our professional medical translators and escort personnel accompany you throughout the entire process  -  consultation, examination, surgery, and follow-up  -  ensuring smooth communication at every step.

Question 9

Can you help arrange accommodation and transportation?

Accepted Answer

Yes. We provide personalized accommodation recommendations near our partner hospitals and can assist in arranging airport pick-up and drop-off services. We aim to make your entire medical stay as comfortable and stress-free as possible.

Question 10

What payment methods are accepted?

Accepted Answer

Partner hospitals accept major international credit cards, WeChat Pay, Alipay, and cash (RMB). Niray will guide you through the payment process.

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