Patient Guide
Everything You Need to Know
Before You Arrive
Pre-Visit Preparation
Required Documents
- Valid passport (original)
- Existing medical records (if any)
How to Make an Appointment
- Contact Niray via hotline, email, or WhatsApp
- Our consultant will assess your needs and recommend the right hospital and doctor
- We handle all booking with our partner hospitals — no direct hospital contact needed
Appointment Notes
- All appointments are coordinated exclusively through Niray Health
- Priority slots are reserved for international patients
- Typical lead time: 3–7 business days
On-Site Medical Process
1
Niray Pre-Reception
Your dedicated Niray escort meets you at the hospital entrance
2
Hospital Check-In
Fast-track registration with priority queue bypass
3
Consultation
Niray translator accompanies you throughout the doctor consultation
4
Examinations
Escort guides you through each examination room
5
Payment
Niray assists with payment processing
6
Surgery / Treatment
If applicable, full escort and translation during procedures
7
Follow-Up
English medical records provided; remote follow-up arranged
Hospital Locations
Partner Premier Medical Center (Physical Examination)
Yuexiu District, Guangzhou (exact address provided upon booking)
Metro Line 5 — Xiaobei Station area
Zhongshan Ophthalmic Center (Zhujiang New Town Campus)
7 Jinsui Road, Tianhe District, Guangzhou
Metro Line 3 — Zhujiang New Town Station
Zhongshan Ophthalmic Center (Ouzhuang Campus)
54 Xianlie South Road, Yuexiu District, Guangzhou
Metro Line 6 — Dongshan Kou Station
Working Hours
Niray Consultation9:00–21:00 (GMT+8), 7 days
Hospital OutpatientMon–Fri 8:00–17:00
Emergency24/7 via Niray hotline
Payment Guide
Major international credit cards
WeChat Pay / Alipay
Cash (RMB)